Terms of Service
This policy is under legal review and may be updated before it is finalized. For questions, contact [email protected].
1. Agreement
These Terms of Service form an agreement between you and AceGameZone LLC ("AceGameZone", "we", "us"). They apply to your use of acegamezone.com, your dashboard, and our support channels on Telegram, live chat and email. By creating an account, you accept these terms.
2. Eligibility
To use AceGameZone, you must be 21+ and located in one of the US states where sweepstakes play is permitted. You must provide accurate information when you register, including your legal name and date of birth, and keep it up to date. Each person may hold only one AceGameZone account. We may decline or close any account that doesn't meet these requirements.
3. Our service
AceGameZone helps you obtain and manage accounts on sweepstakes platforms. When you request a new account or a reload, a member of our team confirms your payment, sets up the platform account where needed, and loads the credits. Your platform logins and transaction history are available in your dashboard.
Each platform account is separate, with its own login and credits, and credits can't be transferred between platforms. 1 credit equals $1 on every platform, and bonus offers add extra credits.
Platform names and artwork are the property of their respective owners, and AceGameZone is not the official website of any platform. Each platform's own rules apply to gameplay on that platform.
4. Account security
You are responsible for keeping your AceGameZone password and your platform passwords confidential. Our team will never ask for them. Contact support immediately if you believe someone else has accessed your account. Platform passwords are shown in your dashboard only after a recent login.
5. Deposits
You can request a deposit from your dashboard or through our support team. Each deposit must be between $10 and $800, in whole dollars, and paid using one of the following methods: Venmo, Chime, Visa, Mastercard, Apple Pay, Google Pay, Bitcoin, Litecoin, Dogecoin. Each payment is confirmed manually by a member of our team, and credits are loaded only once your payment has been confirmed. Account setup and credit loading take about 3 minutes on average and may take longer at busy times.
6. Withdrawals
You can request a withdrawal from your dashboard or through our support team by stating the platform and amount. Withdrawals are paid using the same methods accepted for deposits. No withdrawal limit, and no fees apply. Withdrawals take about 6 minutes on average. We may contact you to confirm your payment details before sending a withdrawal.
7. Offers
- 100% bonus on your first deposit.
- Refer 3 friends who complete verification and receive a 100% bonus on your next deposit; your friends don't need to deposit.
- Bonus deposits must be between $20 and $800, bonuses don't expire, and bonus credits are added to the platform you deposit to.
- Bonus credits carry a 1x playthrough requirement before withdrawal.
We may withdraw an offer from any account that breaches these terms, including by opening additional accounts or referring itself.
8. Payment issues
If you experience a problem with a payment, contact support and quote the transaction reference (DEP-… or WD-…). Payment issues are reviewed individually by our support team, who will advise on the next steps.
9. Prohibited conduct
- Using another person's identity or payment method.
- Holding more than one account, or acting on behalf of someone who isn't eligible to use AceGameZone.
- Fraud, chargebacks on completed loads, or attempts to exploit errors or offers.
- Abusive or threatening behavior toward our team.
If we reasonably believe these terms have been breached, we may suspend or close the account and hold pending requests while we investigate.
10. Responsible play
Play only with money you can afford to spend. If gaming stops being enjoyable, take a break and seek support by calling 1-800-GAMBLER (free and confidential).
11. Changes and contact
We may update these terms from time to time. The date at the top of this page shows the current version, and we will notify you of material changes before they take effect. For questions, contact [email protected]. Please also read our Privacy Policy.